This website (reclaimwithtara.com) and the customer portal (portal.reclaimwithtara.com) are operated by Tara Solen (NZBN 9429053545664) — a sole trader business based in Aotearoa New Zealand. In these Terms, "we", "us" and "Tara Solen" refer to this business.
Contact: hello@reclaimwithtara.com.
Tara Solen sells digital psychology-backed self-help products including eBooks, workbooks, guided meditations, masterclasses, and bundles. All products are delivered digitally through the Tara Solen customer portal or as downloadable files. No physical goods are shipped.
When you place an order through reclaimwithtara.com you are making an offer to purchase the product at the listed price. Prices are shown in the currency displayed at checkout (typically USD). Your order is accepted once payment is confirmed and you receive an order confirmation email.
You will receive access to your purchased product either through instant portal login or via email delivery, typically within a few minutes of purchase. If access hasn't arrived within an hour, contact hello@reclaimwithtara.com and we'll sort it out.
Payment is processed by our third-party providers (Payhip, Stripe, PayPal). Your card details are handled directly by them and are never stored on our servers. Payment must clear before access to the purchased product is granted.
We offer a 30-day money-back guarantee on all products. If you're not satisfied for any reason, email hello@reclaimwithtara.com within 30 days of purchase and we'll issue a full refund to your original payment method. Full details on our Refund Policy page.
When you purchase a product that includes portal access, you receive a personal, non-transferable licence to view and use that product for your own personal, non-commercial use. Portal access remains available for as long as the product remains in our library — typically indefinitely, unless we notify you otherwise.
Portal access is tied to your registered email address. Please don't share your login with others. If you have colleagues, friends or family who would benefit from the product, ask them to purchase their own copy — this is how a small independent business stays sustainable.
All content sold through Tara Solen — eBooks, workbooks, meditations, masterclasses, portal material, this website's copy and design, the Radical Accountability Method™ framework — is the intellectual property of Tara Solen, or is licensed to us. It is protected by New Zealand and international copyright law.
You may:
You may not:
Tara Solen products are psychology-backed self-help and educational material. Tara Solen holds a Masters of Psychology and writes from that expertise, but the products sold through this business are not psychotherapy, counselling, mental health treatment, or medical advice. They do not create a therapist-client relationship.
If you are experiencing acute mental distress, active suicidal thoughts, a mental health crisis, or symptoms that significantly impair your daily life, please contact a qualified mental health professional or your nearest crisis service. In New Zealand, call 1737 (free 24/7 counselling), Lifeline on 0800 543 354, or 111 for immediate danger.
Our products are educational tools intended to complement — not replace — professional care where professional care is needed. Use them accordingly.
By using this website or purchasing products, you agree that:
We work hard to keep the website and portal available 24/7, but we do not guarantee uninterrupted access. We use industry-standard hosting (Vercel, Supabase) with strong uptime, but occasional maintenance or outages may occur. We will not be liable for any losses caused by temporary unavailability.
To the fullest extent permitted by New Zealand law, our total liability for any loss, damage or claim arising from your use of our products or website is limited to the amount you paid us for the specific product in question. We are not liable for any indirect, consequential, or incidental losses.
Nothing in these Terms limits your rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986 where those rights apply.
Your personal information is collected and used in accordance with our Privacy Policy, which is part of these Terms. Please read it.
We may update these Terms from time to time to reflect changes in our practices, technology, or the law. The version in effect on the date of your purchase is the version that applies to that purchase. Significant changes will be communicated by email to active customers.
These Terms, and any dispute arising from your use of our website, portal, or products, are governed by the laws of Aotearoa New Zealand. Any legal disputes will be subject to the exclusive jurisdiction of the New Zealand courts.
For questions about these Terms, or any related matter: hello@reclaimwithtara.com.
These Terms are effective as of 2026 and apply to all purchases and interactions with reclaimwithtara.com, portal.reclaimwithtara.com, and the Tara Solen customer portal.